Book a fridge technician

Call, WhatsApp or send the form. Tell us the brand, the type of fridge and what it’s doing, and we’ll confirm a time slot during working hours.

Booking form

Tell us about the fridge

We reply to form messages during working hours, usually within an hour. For anything urgent — a commercial cooler full of stock, a burning smell or sparking — please call instead.

Phone

Send photos & videos

A photo of the model sticker and a short video of the problem gets you a faster quote.

service@elitefridgecare.com

Workshop & office

Arhams, Plot-79, Sector-7, Uttara, Dhaka, Bangladesh

Hours

Saturday – Thursday9:00 AM – 9:00 PMFridayEMERGENCIES ONLYPublic holidaysBY APPOINTMENT

Have this ready

Five details that make booking faster

Brand and model number — on a sticker inside the fridge compartment, on the door edge or at the back.
Type of fridge — single or double door, no-frost, inverter, side-by-side, chest freezer or commercial cooler.
The symptom — what it does, since when, and any error code or unusual sound.
Your address and a landmark — plus the floor number and whether there is a lift.
A preferred time window — morning, afternoon or evening.

Find us

Sector 7, Uttara

Our workshop and booking office is at Arhams, Plot-79, Sector-7, Uttara, Dhaka, Bangladesh. Walk-in visitors are welcome during working hours — please call ahead so a technician is free to look at a part or a small appliance you bring in.

Most of our work happens at customers’ homes and businesses, so for a fridge repair or deep clean you don’t need to come to us at all.

Booking FAQ

Booking questions

Can I book for my parents or a relative?

Yes. Give us their address and phone number and we will coordinate the visit with them directly, while sending the quote and receipt to you.

Can I reschedule?

Of course. Call or WhatsApp at least two hours before your slot. There is no charge for rescheduling.

Will the technician call before arriving?

Yes, you will get a call when the technician is on the way, with an updated arrival time.

Do you work on Fridays?

Only for emergencies — commercial units holding stock, sparking or burning smells, or major leaks. Regular bookings run Saturday to Thursday.