Elite Fridge care

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Book a fridge technician

Call, WhatsApp or send the form. Tell us the brand, the type of fridge and what it’s doing, and we’ll confirm a time slot during working hours.

Booking form

Tell us about the fridge

We reply to form messages during working hours, usually within an hour. For anything urgent — a commercial cooler full of stock, a burning smell or sparking — please call instead.

    WhatsApp

    A photo of the model sticker and a short video of the problem gets you a faster quote.

    Workshop & office

    Arhams, Plot-79, Sector-7, Uttara, Dhaka, Bangladesh

    Hours

    Saturday – Thursday9:00 AM – 9:00 PMFridayEMERGENCIES ONLYPublic holidaysBY APPOINTMENT

    Customer support team member smiling while wearing a headset at a desk

    Have this ready

    Five details that make booking faster

    1. Brand and model number — on a sticker inside the fridge compartment, on the door edge or at the back.
    2. Type of fridge — single or double door, no-frost, inverter, side-by-side, chest freezer or commercial cooler.
    3. The symptom — what it does, since when, and any error code or unusual sound.
    4. Your address and a landmark — plus the floor number and whether there is a lift.
    5. A preferred time window — morning, afternoon or evening.

    Find us

    Sector 7, Uttara

    Our workshop and booking office is at Arhams, Plot-79, Sector-7, Uttara, Dhaka, Bangladesh. Walk-in visitors are welcome during working hours — please call ahead so a technician is free to look at a part or a small appliance you bring in.

    Most of our work happens at customers’ homes and businesses, so for a fridge repair or deep clean you don’t need to come to us at all.

    White service van parked on a city street with its side door open

    Booking FAQ

    Booking questions

    Can I book for my parents or a relative?

    Yes. Give us their address and phone number and we will coordinate the visit with them directly, while sending the quote and receipt to you.

    Can I reschedule?

    Of course. Call or WhatsApp at least two hours before your slot. There is no charge for rescheduling.

    Will the technician call before arriving?

    Yes, you will get a call when the technician is on the way, with an updated arrival time.

    Do you work on Fridays?

    Only for emergencies — commercial units holding stock, sparking or burning smells, or major leaks. Regular bookings run Saturday to Thursday.

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